Privacy policy
Introduction
Evolve Penrith is a community group that is administered by
JDavies Enterprises both for the service and website.
Evolve Penrith cares about your privacy. For this reason, we
collect and use personal data only as it might be needed for us
to deliver to you our products, services and websites
(collectively, our “Services”). Your personal data includes
information such as:
• Name
• Address
• Telephone number
• Email address
• Other data collected that could directly or indirectly identify you.
Our Privacy Policy is intended to describe to you how and what
data we collect, and how and why we use your personal data. It
also describes options we provide for you to access, update or
otherwise take control of your personal data that we process.
If at any time you have questions about our practices or any of
your rights described below, you may contact us at
email@evolvepenrith.co.uk
What information do we collect?
We collect information so that we can provide the best possible
experience when you utilise our Services. Much of what you
likely consider personal data is collected directly from you
when you:
(1) create an account or purchase any of our Services (eg:
Account related information is collected in association with
your use of our Services, such as account number, purchases,
information requests, Customer support requests and notes or
details explaining what you asked for and how we responded.
Cookies and similar technologies on our websites allow us to
track your browsing, links clicked, items purchased, your device
type, and to collect various data, including analytics, about how
you use and interact with our Services. This allows us to provide
you with more relevant product offerings, a better experience
on our sites and mobile applications, and to collect, analyse and
improve the performance of our Services.
For additional information, and to learn how to manage the
technologies we utilise, please visit our Cookie Policy.
Data about Usage of Services is automatically collected when
you use and interact with our Services, including metadata, log
files, cookie/device IDs and location information. This
information includes specific data about your interactions with
the features, content and links (including those of third-parties,
such as social media plugins) contained within the Services, IP
address, browser type and settings, the date and time the
Services were used, information about browser configuration
and plugins, language preferences and cookie data, information
about devices accessing the Services, including type of device,
what operating system is used, device settings, application IDs,
unique device identifiers and error data, and some of this data
collected might be capable of and be used to approximate your
location.
Supplemented Data may be received about you from other
sources, including publicly available databases or third parties
from whom we have purchased data, in which case we may
combine this data with information we already have about you
so that we can update, expand and analyse the accuracy of our
records, identify new customers, and provide products and
services that may be of interest to you. If you provide us
personal information about others, or if others give us your
information, we will only use that information for the specific
reason for which it was provided to us.
How we utilise information
We strongly believe in both minimising the data we collect and
limiting its use and purpose to only that (1) for which we have
been given permission, (2) as necessary to deliver the Services
you purchase or interact with, or (3) as we might be required or
permitted for legal compliance or other lawful purposes. These
uses include:
Delivering, improving, updating and enhancing the Services
we provide to you. We collect various information relating to
your purchase, use and/or interactions with our Services. We
utilise this information to:
• Improve and optimise the operation and performance of our Services
(again, including our websites and mobile applications)
• Diagnose problems with and identify any security risks, errors, or
needed enhancements to the Services
• Detect and prevent fraud and abuse of our Services and systems
• Collecting aggregate statistics about use of the Services
• Understand and analyse how you use our Services and what products
and services are most relevant to you
Often, much of the data collected is aggregated or statistical
data about how individuals use our Services, and is not linked
to any personal data, but to the extent it is itself personal data,
or is linked or linkable to personal data, we treat it accordingly.
Sharing with trusted third parties. We may share your personal
data within the EvolvePenrith with third parties with which we have partnered to allow you to
integrate their services into our own Services, and with trusted
third party service providers as necessary for them to perform
services on our behalf, such as:
• Serving advertisements
• Conducting surveys
• Performing analysis of our Services and customers demographics
• Communicating with you, such as by way of email
• Customer relationship management
• During events with your express permission been given first
We only share your personal data as necessary for any third
party to provide the services as requested or as needed on our
behalf. These third parties (and any subcontractors) are subject
to strict data processing terms and conditions and are
prohibited from utilising, sharing or retaining your personal
data for any purpose other than as they have been specifically
contracted for (or without your consent).
Communicating with you. We may contact you directly or
through a third party service provider regarding products or
services you have signed up to or purchased from us, such as
necessary to deliver transactional or service related
communications. We may also contact you with offers for
additional services we think you’ll find valuable if you give us
consent, or where allowed based upon legitimate interests. You
don’t need to provide consent as a condition to use our services. These contacts may include:
• Email
• Text (SMS) messages
• Telephone calls
• Push Notification
Compliance with legal, regulatory and law enforcement
requests. We will share your information to the extent
necessary to provide our service to you such as supply of
products ordered. This may include providing your information
to suppliers and couriers.
We will never share your information with any third-party
outside or the delivery chain and business that form Part of our
group without your express consent unless legally required to
do so.
To the extent we are legally permitted to do so, we will take
reasonable steps to notify you in the event that we are required
to provide your personal information to third parties as part of
legal process.
Website analytics. We use multiple web analytics tools
provided by service partners such as Google Analytics to collect
information about how you interact with our website or mobile
applications, including what pages you visit, what site you
visited prior to visiting our website, how much time you spend
on each page, what operating system and web browser you use
and network and IP information. We use the information
provided by these tools to improve our Services to you. These
tools place cookies in your browser to identify you as a unique
user the next time you visit our website. Each cookie cannot be
used by anyone other than the service provider (eg: Google for
Google Analytics and FaceBook). The information collected
from the cookie may be transmitted to and stored by these
service partners on servers in a country other than the country
in which you reside. Though information collected does not
include personal data such as name, address, billing
information, etc., the information collected is used and shared
by these service providers in accordance with their individual
privacy policies. You can control the technologies we use by
managing your settings through our Cookie Policy or the ‘cookie
banners” that may be presented when you first visit our
webpages, or by utilising settings in your browser.
Targeted advertisements. Targeted ads or interest-based offers
may be presented to you based on your activities on our
webpages, and other websites, and based on the products you
currently own. These offers will display as varying product
banners presented to you while browsing. We also partner with
third parties to manage our advertising on our webpages and
other websites such as Facebook, Twitter, Google and
Microsoft. Our third party partners may use technologies such
as cookies to gather information about such activities in order
to provide you with advertising based upon your browsing
activities and interests, and to measure advertising
effectiveness. If you wish to opt out of interest-based
advertising in the European Union click here. Please note you
will continue to receive generic ads.
Third-party websites. Our website and our mobile applications
may contain links to third-party websites. We are not
responsible for the privacy practices or the content of
thirdparty sites. Please read the privacy policy of any website
you visit.
How you can access, update or
delete your data
To easily access, view, update, or to update your subscription
preferences or to delete or port your personal data (where
available) please contact us via one of the communications
methods listed at the end of this policy statement.
If you make a request to delete your personal data and that
data is necessary for the products or services you have
purchased, the request will be honoured only to the extent it is
no longer necessary for any Services purchased or required for
our legitimate business purposes or legal or contractual record
keeping requirements.
you may also contact us by one of the methods described in the
“Contact Us” section below.
How we secure, store and retain
your data
We follow generally accepted standards to store and protect
the personal data we collect, both during transmission and
once received and stored, including utilisation of encryption
where appropriate.
We retain personal data only for as long as necessary to provide
the Services you have requested and thereafter for a variety of
legitimate legal or business purposes. These might include
retention periods:
• mandated by law, contract or similar obligations applicable to our
business operations;
• for preserving, resolving, defending or enforcing our legal/contractual
rights; or
• needed to maintain adequate and accurate business and financial
records.
If you have any questions about the security or retention of
your personal data, you can contact us at
email@evolvepenrith.co.uk
‘Do Not Track’ notifications
Some browsers allow you to automatically notify websites you
visit not to track you using a “Do Not Track” signal. There is no
consensus among industry participants as to what “Do Not
Track” means in this context. Like many websites and online
services, we currently do not alter our practices when we
receive a “Do Not Track” signal from a visitor’s browser. To find
out more about “Do Not Track,” you may wish to visit
www.allaboutdnt.com.
Changes in our Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If
we decide to change our Privacy Policy, we will post those
changes to this Privacy Policy and any other places we deem
appropriate, so that you are aware of what information we
collect, how we use it, and under what circumstances, if any,
we disclose it. If we make material changes to this Privacy
Policy, we will notify you here, by email, or by means of a
notice on our home page, at least thirty (30) days prior to the
implementation of the changes.
Data Protection Authority
Jonathan Davies is the data controller for EvolvePenrith and is
registered on the Information Commissioner’s Office’s Register
of Data Controllers under number ZA106519. You may direct
questions or complaints in respect of how we handle your
Personal Data to the Information Commissioner’s Office.
www.ico.org.uk
Information Commissioner’s Office, Wycliffe House, Water
Lane, Wilmslow, Cheshire, SK9 5AF
Phone: 0303 123 1113
Contact us
If you have any questions, concerns or complaints about our
Privacy Policy, our practices or our Services, you may contact us
by email at email@evolvepenrith.co.uk alternatively, you may
contact us by either of the following means:
• By Mail: Attn: GDPR, EvolvePenrith 5 Cumberland Close,
Clifton, Cumbria CA10 2EN
• By Phone: 01768 800220
We must respond to all personal information "GDPR"
requests, inquiries or concerns within 30 days.